Whether you prefer an iPhone or Android-driven mobile device comes down to personal preferences. I for one have the iPhone 4 loaded with applications that are relevant to my interests, personal goals and recreational activities. I have apps for everything ranging from the Human Body, to Office Help to Games and Sport.
But why is this relevant to Marketing and more specifically Digital Marketing?
Now before the digital age, the dates of each event listed above were included in my calendar at the same time as birthdays. The marketing behind the events relied heavily on TV, radio, pre-event events and display advertising. Of course, each event had its own website with detailed information around the dates and times, player and team profiles, last years’ champions and recent news. And then there was the event. Then what?
My point here is that these apps have been designed to keep the user engaged in real-time.
Let’s take the F1 app as a case study for example. I am notified when practicing (P1, P2 and P3) begins and the results. The same occurs for qualifying and the actual race. In addition to this information, there is a Live Timing page with a Track Data tab that displays figures and graphs of up to date weather and atmospheric conditions at the circuit and a Lap Chart tab that shows a list of drivers in grid order. During the race in real-time, the line bends up and down the screen depending on the driver’s position in the race, with lines highlighted for those drivers in scoring positions. There is a Races tab that allows the user to click into any race over the season to view details about race information and results including those that have been completed. Lastly there is a Standings tab that provides up-to-date driver and constructor standings for the season.
Now this may not mean anything to those of you that do not follow the F1. But to those keen petrol heads out there, F1 is more than just who can drive the fastest. The strategy and statistics behind the status of the track and the car — which tyres to use, how much petrol is in the tank, how many laps were completed by the drivers during practice and qualifying is vital information for the teams. The team will use this information to strategise and plan how to drive during the race and when to pit. To the avid supporter, this information is gold, enabling interacting on another level and really exciting to track.
I am totally engaged and I am on the other side of the world. How evolved is that?
In conclusion, these apps are driving interest-driven communities. The brand is promoted within the app community and allows the audience to work as the brand ambassadors. The implications of these apps means that through digital marketing, marketers can push directly to brand ambassadors in real-time, anywhere in the world. The innovation and thought process behind these digital marketing campaigns is driving constant brand 24/7, 365 days a year.
Is mobile marketing the secret to real-time marketing?